Connection Cost Calculator - Terms of use

These terms of use apply to your use of the AusNet Electricity Services Pty Ltd (AusNet, we or us) Connection Cost Calculator.

AusNet will permit you to access and use its online calculator service (“Service”) in accordance with the terms of use set out below (“this Agreement") by accessing and using the Service from your computer, tablet, mobile device or other device (“Device”) you will be deemed to have accepted and will be bound by this Agreement.

The Service

Subject to this Agreement, AusNet will permit you to access and use the Service.

The Service will allow you to complete a basic on the spot price estimate (“Estimate”) for many new supply and relocation requests (“Application”).

Whilst we take care in providing you with an accurate Estimate, you acknowledge and agree that there are many other factors which may exist which may alter the Estimate and which the Service may not be able to take into account. You agree that the Estimate is not final nor will it constitute a binding offer from AusNet.
Once you have completed an Estimate, you will be required to submit an Electricity Supply Request Form to AusNet which is available in our EnergyConnect portal. AusNet will then assess your application and will use its best endeavours to provide a firm offer for the works.

We will not store any information when you complete an Application nor will you be able to save your Application. You agree that we will not be responsible for any loss of information which you may submit to us.
You agree that the speed and access to the Service may vary depending on a number of factors, including but not limited to, the capabilities of your Device, Service user traffic and general internet congestion.
AusNet will use reasonable endeavours to provide you with reliable, secure and stable access to the Service but cannot guarantee that the access will be continuous, fault-free, secure or accessible at all times. You agree that AusNet may modify the Service at any time, and discontinue the Service (or part thereof) at any time. AusNet may also restrict your use of some or all of the Service, suspend the delivery of the Service at any time and subsequently reinstate the Service at its sole and absolute discretion.

Security

Whilst AusNet will use reasonable endeavours to provide you with secure access to the Service, AusNet Services cannot guarantee the security of the Service at all times. You are solely responsible for any information or data uploaded, downloaded or otherwise communicated via the Service and you are responsible for keeping all security-based information secure and private at all times.
AusNet strongly recommends you install and keep updated a personal firewall and/or the appropriate anti-virus software on your Device.

Privacy

In providing the Service, AusNet may collect your personal information. You agree that AusNet may collect, store, use and disclose your personal information in accordance with the AusNet’ privacy policy, collection statement and meter data privacy statement (“Privacy Policy”). A copy of the Privacy Policy may be found at our website.

Prohibited Uses

You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or Services obtained from or through the website. Additionally, you agree not to:
•    access, monitor or copy any content or information of the website using any robot, spider, scraper or other automated means or any manual process for any purpose without AusNet’ express written permission;violate the restrictions in any robot exclusion headers on the website or bypass or circumvent other measures employed to prevent or limit access to the website;
•    take any action that imposes, or may impose, in AusNet’ discretion, an unreasonable or disproportionately large load on its server infrastructure;
•    deep-link to any portion of the website for any purpose apart from where expressly permitted by this Agreement;
•    "frame", "mirror" or otherwise incorporate any part of the website into any other website without AusNet’ prior written consent; or
•    attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by AusNet in connection with the website or the Services.

Limitation of Liability

AusNet makes no warranties or representations as to the accessibility, security, stability or reliability of the Service.

AusNet makes no warranties or representations as to the accuracy of the Estimate.

AusNet will use reasonable endeavours to make sure that the Service is current, and where there are updates or changes, the Service is updated as quickly as possible. Occasionally, it may take some time for the Service to be updated. AusNet will not be responsible and it shall not, in any way, be liable to you for any kind of loss or damage incurred as a result of this delay.
AusNet shall not, in any way, be liable to you for any kind of loss or damage incurred as a result of your use of the Service, including but limited to, any viruses your Device may become subject to during your use of the Service.

Subject to your rights arising under the Competition and Consumer Act 2010 (Cth) or other similar consumer legislation, you agree that AusNet will not be liable in respect of any claim by you (whether contractual, tortious, statutory or otherwise) for any direct, special, incidental, indirect or consequential damages or injury including, but not limited to, any loss of profits, contracts, revenue or data arising out of or in connection with the provision of the Service whether as a result of any breach or default by AusNet, or any negligence of AusNet. The maximum liability of AusNet under this Agreement for any and all breaches of this Agreement, and any negligence in relation to this Agreement will be $10.00.

If the Competition and Consumer Act 2010 (Cth) (or analogous legislation) applies to this Agreement and permits the limitation of liability for breach of warranty implied by statute, the liability of AusNet Services is limited, at the option of AusNet, to the supplying of the services again or the payment of the cost of having the services supplied again.

Any of the terms and conditions of this Agreement which limit or exclude any term, condition or warranty, express or implied, or the liability of AusNet will apply to the extent permitted by law and will not be construed as excluding, qualifying or limiting your statutory rights or remedies arising by virtue of the breach of any implied term of this Agreement where such exclusion, qualification or limitation would be prohibited by statute.

Indemnity

You agree to indemnify and keep indemnified, AusNet, employees and officers against all loss, cost, expense or damage which AusNet, its agents, employees or officers suffer or incur, as a direct or indirect result of your breach of this Agreement or any misuse of the Service.

General

The law of Victoria governs this Agreement. The parties consent to the jurisdiction of the Courts of the State of Victoria and their Courts of Appeal in relation to this Agreement.

Residential connection cost calculator

FAQs

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